Version: Template v1.1 · 19 October 2026 · All prices in AUD
These are the terms of Healey Commerce’s 30-Day Ad Account Rescue. These terms apply when you tick ‘I agree’ and pay at checkout. Your intake form answers form the Schedule.
The short version
A plain-English summary of this agreement. If anything here differs from the clauses that follow, the clauses win.
| What you get | Your Meta tracking fixed (pixel and Conversions API), one campaign rebuilt the way we’d run it, and a written read 30 days after it goes live. |
| Price | $590, once. No monthly fee. |
| Ad spend | You pay Meta directly. It is not included in the $590. |
| Our promise | Fixes live within 7 days of access, or a full refund. |
| Approval | Nothing spends your money until you approve it in writing. |
| You own everything | Every asset stays in your name. We work through partner access and remove it on request after the read. |
| If you want more | Start a monthly management retainer within 14 days of the 30-day read and the $590 comes off your first month. |
| What we don’t promise | Results. The guarantee covers what we do and when, not sales, ROAS or leads. |
1. Parties
| Provider | Healey Commerce, the business name of Regan Healey (sole trader) · ABN 43 727 681 786 · contact@healeycommerce.com.au · healeycommerce.com.au |
| Client | The business that ticks ‘I agree’ and pays at checkout, as named in its checkout and intake form details. |
1.1 Healey Commerce will provide the 30-Day Ad Account Rescue described below to the Client for the fee in clause 3.
2. Scope
2.1 Before numbers. The last 90 days of the Client’s account are saved before anything changes, and the pixel’s purchase count is checked against the store’s own order count.
2.2 Tracking fix. Pixel and Conversions API set up and checked, so Meta counts the Client’s sales properly.
2.3 One campaign rebuilt. One sales campaign rebuilt on the fixed tracking, with the Client’s approval before it spends anything.
2.4 The 30-day read. 30 days after the rebuilt campaign goes live, a written report: what changed, what it is showing, and what Healey Commerce would do next.
2.5 Also included: the Client’s full Competitor Ad Snapshot; Your Numbers (break-even ROAS and maximum cost per purchase); and a 30-minute call at day 30 to go through the read, if the Client wants one.
2.6 Anything beyond this scope is out of scope unless agreed in writing.
3. Price and payment
3.1 $590, paid once at checkout. Ad spend is paid by the Client to Meta and is not included.
3.2 All prices and fees in this agreement are in Australian dollars.
4. Start and access
4.1 Work starts on the business day after payment. The 7-day clock starts when partner access to the Business Manager, ad account and pixel is confirmed.
4.2 Access is added together on a short screen-share session. The Client never shares a password.
4.3 The Client keeps a valid payment method on its ad account and supplies the information in the Schedule.
5. The guarantee
Fixes live within 7 days of access, or a full refund.
If the tracking fix is not live and the rebuilt campaign is not ready and submitted for approval within 7 days of access, the full fee is refunded.
Days spent waiting on the Client (access, approvals, a payment card on the ad account) don’t count toward the 7.
6. Approval
6.1 No campaign spends the Client’s money until the Client approves it in writing (email is enough).
7. Ownership and intellectual property
7.1 Every asset stays in the Client’s name. Healey Commerce works through partner access and removes it on request after the 30-day read.
7.2 The tracking setup, rebuilt campaign, ads and reports made for the Client belong to the Client. Healey Commerce keeps its own know-how, methods, templates and tools.
7.3 Results and marketing. Healey Commerce owns the results of its work for the Client: the performance figures, before-and-after comparisons, reports and screenshots of the account before and after the Rescue. Healey Commerce may use them in its own marketing, case studies, proposals and content, during this agreement and after it ends. It never discloses the Client’s customer personal information. The Client may ask in writing, at any time, not to be named. From then on Healey Commerce will not use the Client’s name, logo or brand in its marketing, and will show the results without identifying the Client. It will also remove the Client’s name from its own website and running ads within 14 days of the request.
8. Credit toward a retainer
8.1 If the Client starts a monthly management agreement within 14 days of receiving the 30-day read, the Rescue fee is credited against the first month.
9. Confidentiality and privacy
9.1 Each party keeps the other’s non-public information confidential and uses it only for this agreement. This includes business data, customer data, performance figures, pricing and plans. It does not cover information that is public through no fault of the receiving party, or disclosure required by law, or results used under the results and marketing clause. This clause survives the end of this agreement.
9.2 Each party complies with the Privacy Act 1988 (Cth) to the extent it applies to it. Healey Commerce handles any personal information it receives through the Client’s ad account or store data only to deliver the services, keeps it secure, and does not sell it or use it for any other client.
9.3 Where the Client asks Healey Commerce to upload or use customer information (for example a customer list for a custom audience), the Client confirms it has collected that information lawfully and has the right to use it that way. Use of Meta’s platforms is also governed by Meta’s own terms.
10. No results guarantee
The guarantee covers what Healey Commerce does and when. It does not cover sales, ROAS, leads or any market outcome.
11. Liability
11.1 Healey Commerce’s total liability under or in connection with this agreement is capped at the fee paid under it.
11.2 Neither party is liable to the other for indirect or consequential loss, including lost profits, lost revenue or lost data, however it arises.
11.3 Nothing in this agreement excludes, restricts or modifies any right or remedy the Client has under the Australian Consumer Law that cannot lawfully be excluded. Where the law allows, Healey Commerce’s liability for breach of a non-excludable guarantee is limited to supplying the services again or paying the cost of having them supplied again.
12. General
12.1 Notices. Notices under this agreement are given by email to the addresses in the Schedule (for Healey Commerce, contact@healeycommerce.com.au). An email sent on a business day before 5pm Melbourne time is received that day; otherwise on the next business day.
12.2 Disputes. If a dispute arises, the parties will first try in good faith to resolve it by talking. If it is not resolved within 14 days, either party may refer it to mediation before starting court proceedings, except where urgent relief is needed.
12.3 Relationship. Healey Commerce is an independent contractor. Nothing in this agreement creates an employment, partnership or agency relationship.
12.4 Assignment. Neither party may transfer this agreement without the other’s written consent.
12.5 Entire agreement and changes. This agreement, including its Schedule and any Special Conditions, is the entire agreement between the parties about its subject. Changes are valid only in writing signed (including electronically) by both parties.
12.6 Severability. If any part of this agreement is unenforceable, it is read down or severed and the rest continues to apply.
12.7 Governing law. This agreement is governed by the laws of Victoria, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Victoria.
12.8 Acceptance at checkout. This agreement is accepted electronically, when the Client ticks ‘I agree’ and pays at checkout. No signature is needed.
13. Acceptance
13.1 These terms apply when you tick ‘I agree’ and pay at checkout. Your intake form answers form the Schedule. By ticking ‘I agree’ and paying, the Client agrees to these terms, and they take effect as this agreement between the Client and Healey Commerce.
Questions? contact@healeycommerce.com.au · Healey Commerce · ABN 43 727 681 786 · Template v1.1 · 19 October 2026